Terms of Use

Last updated: July 9, 2025

Welcome to Marrakechtips.com. By accessing and using our website, booking services, or interacting with any of our content, you agree to be bound by these Terms of Use. Please read them carefully before using our site.


1. About Marrakechtips

Marrakechtips.com is a travel platform based in Marrakech, Morocco, offering curated experiences including guided tours, day trips, desert excursions, and local travel advice to help visitors discover the beauty and culture of Morocco.


2. Use of the Website

You must be at least 18 years old to use this site or make a booking.

You agree not to use the site for any illegal or unauthorized purpose.

You may not copy, distribute, or modify any content without our written permission.


3. Booking & Payments

All bookings must be made through our website, email, WhatsApp, or directly with one of our agents.

We accept online payments, as well as offline payments by bank transfer. If paying by bank transfer, please use your Order ID as a reference. Your booking will not be confirmed until the funds are received.

Our Moroccan bank RIB is available upon request for direct payments.

Same-day bookings must be made at least 3 hours before the tour starts. Please contact us directly to confirm availability.


4. Cancellations & Refunds

We understand that plans may change. Our cancellation policy is as follows:

Free cancellation for any booking up to 24 hours before the scheduled start of your tour.

Cancellations made less than 24 hours before the tour are non-refundable.

In case of no-show, the full amount will be charged.

If Marrakechtips cancels a tour due to weather, safety, or unforeseen circumstances, you will receive a full refund or the option to reschedule.


5. Responsibilities of Travelers

Travelers must ensure they are fit and able to participate in any booked activity.

It is your responsibility to have valid travel insurance that covers personal injury, medical expenses, and cancellations.

You are responsible for your personal belongings during the trip.


6. Our Liability

We strive to ensure a safe and enjoyable experience. However, Marrakechtips shall not be held liable for:

    • Any loss, injury, or damage caused by third-party service providers (transport, hotels, etc.).

    • Delays, changes, or cancellations due to weather, strikes, or other force majeure events.

    • Any indirect or consequential loss.


7. User Content and Reviews

If you submit reviews, photos, or feedback, you grant Marrakechtips.com the right to use them for marketing purposes.

You are responsible for ensuring that any content you submit does not infringe on the rights of others or violate any law.


8. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how your information is collected, used, and protected.


9. Intellectual Property

All content, design, text, graphics, logos, and images on this website are the property of Marrakechtips.com unless otherwise stated. Unauthorized use is strictly prohibited.


10. Modifications

We may update these Terms of Use at any time. Changes will be posted on this page, and continued use of the website means you accept the updated terms.

If you have any questions or concerns about these terms, please contact us:

📧 Email: contact@marrakechtips.com
📞 Phone/WhatsApp: +212705640119